{"id":14920,"date":"2021-08-02T09:30:27","date_gmt":"2021-08-01T23:30:27","guid":{"rendered":"https:\/\/testblogs.griffith.edu.au\/library\/?p=14920"},"modified":"2025-08-28T16:08:25","modified_gmt":"2025-08-28T06:08:25","slug":"discover-the-best-way-to-contact-the-library","status":"publish","type":"post","link":"https:\/\/testblogs.griffith.edu.au\/library\/2021\/08\/02\/discover-the-best-way-to-contact-the-library\/","title":{"rendered":"Discover the best way to contact the Library"},"content":{"rendered":"<p><span data-contrast=\"auto\">Do you have questions about accessing Library resources or developing study skills? The Library is here to help answer these questions and more.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">So, what\u2019s the best way to contact the\u00a0Library?<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><b><i><span data-contrast=\"auto\">Contact the Library<\/span><\/i><\/b><b><span data-contrast=\"auto\">\u00a0webpage<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The good news is that we have a range of support channels available, which means that the best way to contact us is whichever way\u00a0you prefer!\u00a0Our support channels include:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Online chat<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Get help from the\u00a0Library\u00a0online\u00a0form<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Email<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Information about all\u00a0our\u00a0support channels can be accessed via\u00a0the\u00a0<\/span><a href=\"https:\/\/www.griffith.edu.au\/library\/contact\"><i><span data-contrast=\"none\">Contact the Library\u00a0<\/span><\/i><span data-contrast=\"none\">webpage:<\/span><\/a><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-18408 size-medium aligncenter\" src=\"https:\/\/testblogs.griffith.edu.au\/library\/wp-content\/uploads\/sites\/36\/2021\/08\/contact-the-library-1-e1627515871129-300x143.jpg\" alt=\"A screenshot of the Library homepage showing the \u2018Contact the library\u2019 link, which is the right-most option on the horizontal menu bar.\" width=\"300\" height=\"143\" srcset=\"https:\/\/testblogs.griffith.edu.au\/library\/wp-content\/uploads\/sites\/36\/2021\/08\/contact-the-library-1-e1627515871129-300x143.jpg 300w, https:\/\/testblogs.griffith.edu.au\/library\/wp-content\/uploads\/sites\/36\/2021\/08\/contact-the-library-1-e1627515871129-768x366.jpg 768w, https:\/\/testblogs.griffith.edu.au\/library\/wp-content\/uploads\/sites\/36\/2021\/08\/contact-the-library-1-e1627515871129.jpg 853w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><b><span data-contrast=\"auto\">Online\u00a0enquiries form<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">You can\u00a0access our\u00a0<\/span><a href=\"https:\/\/intranet.secure.griffith.edu.au\/library\/forms\/help\"><span data-contrast=\"none\">Get help from the\u00a0Library\u00a0online form<\/span><\/a><span data-contrast=\"auto\">\u00a0by clicking the red icon on the Library homepage:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-18410 size-medium aligncenter\" src=\"https:\/\/testblogs.griffith.edu.au\/library\/wp-content\/uploads\/sites\/36\/2021\/08\/contact-the-library-2-e1627515959894-300x115.jpg\" alt=\"A screenshot of the Library homepage showing the red \u2018Online enquiries\u2019 icon, which is the right-most icon under the \u2018Study, teach and research online\u2019 heading.\" width=\"300\" height=\"115\" srcset=\"https:\/\/testblogs.griffith.edu.au\/library\/wp-content\/uploads\/sites\/36\/2021\/08\/contact-the-library-2-e1627515959894-300x115.jpg 300w, https:\/\/testblogs.griffith.edu.au\/library\/wp-content\/uploads\/sites\/36\/2021\/08\/contact-the-library-2-e1627515959894-768x294.jpg 768w, https:\/\/testblogs.griffith.edu.au\/library\/wp-content\/uploads\/sites\/36\/2021\/08\/contact-the-library-2-e1627515959894.jpg 853w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><b><span data-contrast=\"auto\">Chat\u00a0with\u00a0us<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">You can also access our online chat from the\u00a0Library\u00a0homepage and\u00a0some of our\u00a0other\u00a0webpages\u2014just look for the red chat icon:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-18411\" src=\"https:\/\/testblogs.griffith.edu.au\/library\/wp-content\/uploads\/sites\/36\/2021\/08\/contact-the-library-3.jpg\" alt=\"\" width=\"137\" height=\"138\" \/><\/p>\n<p style=\"text-align: left\"><b><span data-contrast=\"auto\">AskUs<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">For\u00a0answers to commonly asked questions, remember that you can search\u00a0<\/span><a href=\"https:\/\/www.griffith.edu.au\/ask-us\"><span data-contrast=\"none\">AskUs<\/span><\/a><span data-contrast=\"auto\">\u00a024\/7!\u00a0The\u00a0AskUs\u00a0database\u00a0includes answers to general\u00a0University\u00a0and Library related questions.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-18405\" src=\"https:\/\/testblogs.griffith.edu.au\/library\/wp-content\/uploads\/sites\/36\/2021\/08\/the-library-here-to-help-300x300-1.png\" alt=\"\" width=\"151\" height=\"151\" srcset=\"https:\/\/testblogs.griffith.edu.au\/library\/wp-content\/uploads\/sites\/36\/2021\/08\/the-library-here-to-help-300x300-1.png 300w, https:\/\/testblogs.griffith.edu.au\/library\/wp-content\/uploads\/sites\/36\/2021\/08\/the-library-here-to-help-300x300-1-150x150.png 150w\" sizes=\"auto, (max-width: 151px) 100vw, 151px\" \/><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Do you have questions about accessing Library resources or developing study skills? The Library is here to help answer these questions and more.\u00a0 So, what\u2019s the best way to contact the\u00a0Library?\u00a0 \u00a0 Contact the Library\u00a0webpage\u00a0 The good news is that we have a range of support channels available, which means that the best way to<a href=\"https:\/\/testblogs.griffith.edu.au\/library\/2021\/08\/02\/discover-the-best-way-to-contact-the-library\/\">Continue reading <span class=\"sr-only\">&#8220;Discover the best way to contact the Library&#8221;<\/span><\/a><\/p>\n","protected":false},"author":152,"featured_media":18407,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":""},"categories":[4,5,3],"tags":[162],"class_list":["post-14920","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-academics","category-researchers","category-students","tag-general"],"acf":[],"modified_by":"Vanessa Gatt","jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/testblogs.griffith.edu.au\/library\/wp-content\/uploads\/sites\/36\/2021\/08\/pexels-vlada-karpovich-8367832-e1627516309338-1000x0-c-default.jpg","_links":{"self":[{"href":"https:\/\/testblogs.griffith.edu.au\/library\/wp-json\/wp\/v2\/posts\/14920","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/testblogs.griffith.edu.au\/library\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/testblogs.griffith.edu.au\/library\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/testblogs.griffith.edu.au\/library\/wp-json\/wp\/v2\/users\/152"}],"replies":[{"embeddable":true,"href":"https:\/\/testblogs.griffith.edu.au\/library\/wp-json\/wp\/v2\/comments?post=14920"}],"version-history":[{"count":0,"href":"https:\/\/testblogs.griffith.edu.au\/library\/wp-json\/wp\/v2\/posts\/14920\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/testblogs.griffith.edu.au\/library\/wp-json\/wp\/v2\/media\/18407"}],"wp:attachment":[{"href":"https:\/\/testblogs.griffith.edu.au\/library\/wp-json\/wp\/v2\/media?parent=14920"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/testblogs.griffith.edu.au\/library\/wp-json\/wp\/v2\/categories?post=14920"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/testblogs.griffith.edu.au\/library\/wp-json\/wp\/v2\/tags?post=14920"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}