{"id":15259,"date":"2022-03-04T09:00:13","date_gmt":"2022-03-03T23:00:13","guid":{"rendered":"https:\/\/testblogs.griffith.edu.au\/library\/?p=15259"},"modified":"2024-05-23T15:21:52","modified_gmt":"2024-05-23T05:21:52","slug":"need-answers-askus-is-the-place-to-start","status":"publish","type":"post","link":"https:\/\/testblogs.griffith.edu.au\/library\/2022\/03\/04\/need-answers-askus-is-the-place-to-start\/","title":{"rendered":"Need answers? AskUs is the place to start"},"content":{"rendered":"<p><span data-contrast=\"auto\">It\u2019s normal to feel a bit overwhelmed when starting university for the first time, plus navigating unfamiliar websites can get frustrating when you need help and don\u2019t know where to find it.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">If you\u2019re overflowing with questions and looking for answers, <\/span><a href=\"https:\/\/www.griffith.edu.au\/ask-us\"><span data-contrast=\"none\">AskUs<\/span><\/a><span data-contrast=\"auto\"> is the place to start.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">What is AskUs?<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">AskUs is an online frequently asked questions site about Griffith University. It\u2019s available 24\/7, which means you can find the answers you need even if a random question strikes you during a late-night study session!<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">You can access AskUs from the link in your myGriffith portal or on the <\/span><a href=\"https:\/\/www.griffith.edu.au\/student-connect\"><span data-contrast=\"none\">Student Connect<\/span><\/a><span data-contrast=\"auto\"> webpage. There&#8217;s also a link located at the bottom of every Griffith webpage and in the Contact Us menu at the top of every Griffith webpage.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Wherever or whenever you need answers, AskUs is just a click away!<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">How does it work?<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Click on the <\/span><i><span data-contrast=\"auto\">Current student enquiries<\/span><\/i><span data-contrast=\"auto\"> tile to enter AskUs, then type your question or keywords into the search box. A list of answers will appear\u2014click on one to read more.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-15260\" src=\"https:\/\/testblogs.griffith.edu.au\/library\/wp-content\/uploads\/sites\/36\/2022\/03\/askus-2-e1646269979558.png\" alt=\"A screenshot of an AskUs answer titled \u2018How do I borrow library books?\u2018. Also visible in the screenshot is the section \u2019Answers others found helpful\u2019 and the buttons \u2019Ask a question\u2019 and \u2019My stuff\u2019.\" width=\"853\" height=\"455\" \/><\/p>\n<p><span class=\"TextRun SCXW139644738 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW139644738 BCX0\">If you\u2019re unable to find an answer to your question in the <\/span><span class=\"NormalTextRun SpellingErrorV2 SCXW139644738 BCX0\">AskUs<\/span><span class=\"NormalTextRun SCXW139644738 BCX0\"> search results, you can ask your question directly by clicking on the grey <\/span><\/span><em><span class=\"TextRun SCXW139644738 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW139644738 BCX0\">Ask a question<\/span><\/span><\/em><span class=\"TextRun SCXW139644738 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW139644738 BCX0\"> button on the right side of the page and <\/span><span class=\"NormalTextRun SCXW139644738 BCX0\">completing the online form. Use the <\/span><\/span><em><span class=\"TextRun SCXW139644738 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW139644738 BCX0\">My stuff<\/span><\/span><\/em><span class=\"TextRun SCXW139644738 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW139644738 BCX0\"> button to read your previously submitted questions and see the status of your current questions.<\/span><\/span><span class=\"EOP SCXW139644738 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>It\u2019s normal to feel a bit overwhelmed when starting university for the first time, plus navigating unfamiliar websites can get frustrating when you need help and don\u2019t know where to find it.\u00a0 If you\u2019re overflowing with questions and looking for answers, AskUs is the place to start.\u00a0 What is AskUs?\u00a0 AskUs is an online frequently<a href=\"https:\/\/testblogs.griffith.edu.au\/library\/2022\/03\/04\/need-answers-askus-is-the-place-to-start\/\">Continue reading <span class=\"sr-only\">&#8220;Need answers? AskUs is the place to start&#8221;<\/span><\/a><\/p>\n","protected":false},"author":152,"featured_media":17175,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":""},"categories":[3],"tags":[162],"class_list":["post-15259","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-students","tag-general"],"acf":[],"modified_by":"Vanessa Gatt","jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/testblogs.griffith.edu.au\/library\/wp-content\/uploads\/sites\/36\/2022\/03\/AskUs.png","_links":{"self":[{"href":"https:\/\/testblogs.griffith.edu.au\/library\/wp-json\/wp\/v2\/posts\/15259","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/testblogs.griffith.edu.au\/library\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/testblogs.griffith.edu.au\/library\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/testblogs.griffith.edu.au\/library\/wp-json\/wp\/v2\/users\/152"}],"replies":[{"embeddable":true,"href":"https:\/\/testblogs.griffith.edu.au\/library\/wp-json\/wp\/v2\/comments?post=15259"}],"version-history":[{"count":0,"href":"https:\/\/testblogs.griffith.edu.au\/library\/wp-json\/wp\/v2\/posts\/15259\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/testblogs.griffith.edu.au\/library\/wp-json\/wp\/v2\/media\/17175"}],"wp:attachment":[{"href":"https:\/\/testblogs.griffith.edu.au\/library\/wp-json\/wp\/v2\/media?parent=15259"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/testblogs.griffith.edu.au\/library\/wp-json\/wp\/v2\/categories?post=15259"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/testblogs.griffith.edu.au\/library\/wp-json\/wp\/v2\/tags?post=15259"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}